<![CDATA[PoloPrint Cloud APP]]>https://poloprint.net/category/10RSS for NodeSun, 07 Jun 2026 08:26:54 GMTSat, 30 May 2026 18:57:36 GMT60<![CDATA[Not enough space]]>@Kyle Based on feedback from previous customers, this issue has often been caused by the account being logged out unexpectedly.

Could you please try logging out and then logging back into your account?

In many cases, simply signing in again resolves the issue.

]]>https://poloprint.net/topic/352/not-enough-spacehttps://poloprint.net/topic/352/not-enough-spaceSat, 30 May 2026 18:57:36 GMT<![CDATA[Cooler can koozie file]]>@La-güera I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

]]>https://poloprint.net/topic/345/cooler-can-koozie-filehttps://poloprint.net/topic/345/cooler-can-koozie-fileTue, 28 Apr 2026 19:44:26 GMT<![CDATA[Adjust layer height in Poloprint?]]>There is also the way of changing layer height by lowering and increasing the print speed. For instance, 65 mms corresponds to 0.15 mm layer height, and 80 mms is 0.2 mm layer height. This is useful when you want to not use the preset qualities and use the custom feature.

]]>https://poloprint.net/topic/344/adjust-layer-height-in-poloprinthttps://poloprint.net/topic/344/adjust-layer-height-in-poloprintTue, 21 Apr 2026 23:10:43 GMT<![CDATA[Help loading .stl to profile]]>@Nora-1 We are referring to a screenshot of the error message shown in the app.😰

Could you please send us a screenshot of the app error so we can review it?

In addition, this issue is most often caused by the app account being logged out unexpectedly. Please try logging out and then logging back into the app.

In many cases, simply signing in again resolves the problem.

]]>https://poloprint.net/topic/341/help-loading-stl-to-profilehttps://poloprint.net/topic/341/help-loading-stl-to-profileSun, 05 Apr 2026 20:06:02 GMT<![CDATA[Search Feature Doesn’t Display]]>@Porter Hi there, we rechecked and confirmed that there is not problem of the app. If the problem still exist, please take a screen recording and go to "Me>about>share log" and send these info to our support email, we will check and solve the problem for you ASAP. Thanks.

]]>https://poloprint.net/topic/332/search-feature-doesn-t-displayhttps://poloprint.net/topic/332/search-feature-doesn-t-displayWed, 25 Mar 2026 01:18:00 GMT<![CDATA[Credit card wand holder]]>@apple_user_1740349012 I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

]]>https://poloprint.net/topic/331/credit-card-wand-holderhttps://poloprint.net/topic/331/credit-card-wand-holderSun, 15 Mar 2026 16:44:26 GMT<![CDATA[Files seem to set the wrong temp]]>@Andrei-Stoica The ambient room temperature or the specific filament material can indeed influence the overall printing results. To achieve the most optimal outcome, we highly recommend printing the temperature tower file designed for PLA filament, which is provided at the end of this document.
https://szwzsw.zohodesk.com/portal/en/kb/articles/how-to-determine-the-optimal-printing-temperature-for-your-new-filament

The download link can be found at the bottom of the document. You may copy the files to your TF card to begin printing. If a computer is not available, please don’t worry—the packaging includes an adapter that allows you to transfer the files to the TF card using your phone, so you can continue with printing smoothly and without any difficulty.

]]>https://poloprint.net/topic/324/files-seem-to-set-the-wrong-temphttps://poloprint.net/topic/324/files-seem-to-set-the-wrong-tempSun, 01 Mar 2026 03:56:17 GMT<![CDATA[I want to make the instax photo frame. I’m still new to this. How do I know when to change my color filament for the font?]]>I want to make the instax photo frame. I’m still new to this. How do I know when to change my color filament for the font?

]]>https://poloprint.net/topic/320/i-want-to-make-the-instax-photo-frame-i-m-still-new-to-this-how-do-i-know-when-to-change-my-color-filament-for-the-fonthttps://poloprint.net/topic/320/i-want-to-make-the-instax-photo-frame-i-m-still-new-to-this-how-do-i-know-when-to-change-my-color-filament-for-the-fontSat, 21 Feb 2026 17:22:47 GMT<![CDATA[SMALL LADIES SHOE STL FILE]]>Hi, I’m looking for a file of a ladies high heeled shoe dolls house/ 1/12 scale roughly half an inch in length. I have tried to edit the shoe file in the APP but it doesn’t work.
Thank you in advance for any help.
Marie
IMG_1585.png

]]>https://poloprint.net/topic/315/small-ladies-shoe-stl-filehttps://poloprint.net/topic/315/small-ladies-shoe-stl-fileMon, 16 Feb 2026 02:06:32 GMT<![CDATA[Dragon Straw Topper]]>@apple_user_1770681524 To address this, we recommend reformatting the SD card to FAT32 with a cluster size of 4096KB. This will help ensure optimal compatibility and resolve any potential file system issues. We have prepared a tutorial video to assist you with the reformatting process, which can be accessed at the following link:
https://drive.google.com/open?id=1pQEWN7lJFv0hSw1ccqrqMST90UQri8fF&usp=drive_fs
0e7d4bbf-85da-42ae-bea9-55824037009c-format the TF card.jpg

]]>https://poloprint.net/topic/312/dragon-straw-topperhttps://poloprint.net/topic/312/dragon-straw-topperTue, 10 Feb 2026 18:29:59 GMT<![CDATA[Star Wars]]>@acidrain let me join

]]>https://poloprint.net/topic/304/star-warshttps://poloprint.net/topic/304/star-warsSun, 18 Jan 2026 23:55:15 GMT<![CDATA[Change print orientation]]>@陆 Eric, thank you I'll give it a try.

]]>https://poloprint.net/topic/290/change-print-orientationhttps://poloprint.net/topic/290/change-print-orientationSat, 03 Jan 2026 11:47:09 GMT<![CDATA[How to scale before printing]]>On a print thay has multiple pieces, where one part is too large and needs to be scaled down, how do you scale all the other parts to the same scale? I know there is the resize option where you can change the X Y and Z sizes but how do you make sure each part will still work together?

]]>https://poloprint.net/topic/289/how-to-scale-before-printinghttps://poloprint.net/topic/289/how-to-scale-before-printingSat, 03 Jan 2026 02:39:19 GMT<![CDATA[Squeaky]]>@apple_user_1762812784
Navigate to the “Endstops” option and test the sensor’s functionality. When functioning correctly, the sensor status should switch from “off” to “on” when pressed.

If there is no response when the sensor is pressed, or if it continuously displays “on” without any interaction, the sensor is likely malfunctioning and will need to be replaced.
9f687fb2-c3ec-41be-8c28-2e3070364f42-image.png
We've recorded a video detailing the testing process for your reference. You're welcome to review it at your convenience.
All
https://drive.google.com/open?id=130l30HZbS9c546IPd_2c5fXSgJ6HEmao&usp=drive_fs

]]>https://poloprint.net/topic/285/squeakyhttps://poloprint.net/topic/285/squeakyTue, 30 Dec 2025 00:31:04 GMT<![CDATA[Can’t find the device on polio print app]]>@Ash-5 This morning (UK time) I uninstalled & re-installed the app & everything seems to be ok again. The app has been responding well all afternoon & I've now printed 3 things over wifi... hope this helps?

]]>https://poloprint.net/topic/277/can-t-find-the-device-on-polio-print-apphttps://poloprint.net/topic/277/can-t-find-the-device-on-polio-print-appFri, 26 Dec 2025 21:57:52 GMT<![CDATA[Custom Programs?]]>@Grant-1
Here're some guidance on creating your own 3D models for printing:

Using AI Function of the App:
Once you have bound your machine with the app, you can directly use the AI function to create your own models.

a6664a38-ab6a-4bd1-b9fb-181328463b61-微信图片_20240705100817.jpg
2. Downloading Files from Websites:

You can download your favorite files from websites like: Thingiverse Cults3D Free3D After downloading, you can either upload them to the app for printing or use computer software like Wiibuilder to slice and prepare them for printing. Here is a tutorial for Wiibuilder: Wiibuilder Tutorial Learning to Use Professional Modeling Software:
Depending on your preference and the complexity of the models you want to create, you can use professional modeling software to export STL files for printing. Here are some options: Desktop Software: Blender SketchUp 3DMax Web-based Software: Tinkercad Mobile Apps: SketchUp (Mobile) Tinkercad (Mobile) ]]>https://poloprint.net/topic/275/custom-programshttps://poloprint.net/topic/275/custom-programsThu, 25 Dec 2025 21:37:15 GMT<![CDATA[App won’t work]]>@Connor-6 this morning (UK time) I uninstalled & re-installed the app again. Since then, it appears to have been working ok & I have been able to sign in & print several things over wifi this afternoon & this evening... hope this helps.

]]>https://poloprint.net/topic/273/app-won-t-workhttps://poloprint.net/topic/273/app-won-t-workThu, 25 Dec 2025 15:30:02 GMT<![CDATA[Poloprint APP v2.2 Update!]]>Poloprint APP v2.2 Update!

New Holiday Templates in Creative Center

  • Christmas Ornaments – Festive decorative models to 3D print for the holiday season
  • Link Pot Puzzle – A fun interlocking puzzle-style model for creative play and gifting

Unified Personal Homepage

  • Personal info and model library are now combined into a new streamlined Profile Page, making it easier to view, manage, and personalize your account

Stability & Bug Fixes

  • Fixed the issue where step size options in the scaling tool were not fully visible
  • Improved video layout and playback experience on the STEM Projects page, ensuring smoother viewing across devices
  • Resolved a bug where the model list disappeared after returning from the search page
  • Fixed message loading and display issues in the online support chat interface

app_2.2_1.png

app_2.2_2.png

app_2.2_3.png

Download link
Download APP from App Store

Download APP from Google Play

Download Poloprint Cloud V2.2.0 APK

Poloprint Cloud APP Compatibility List for 3D Printers

]]>https://poloprint.net/topic/270/poloprint-app-v2-2-updatehttps://poloprint.net/topic/270/poloprint-app-v2-2-updateMon, 22 Dec 2025 03:39:33 GMT<![CDATA[Where do saves go?]]>@Sadie-1 they go into your collections on the very far left

]]>https://poloprint.net/topic/262/where-do-saves-gohttps://poloprint.net/topic/262/where-do-saves-goFri, 28 Nov 2025 02:43:08 GMT<![CDATA[Take this print down!]]>@apple_user_1742513984 171cf019-1a66-43c2-8f3d-c9b1988031d7-Screenshot_20251127_105627.jpg
Which file are you referring to?

]]>https://poloprint.net/topic/261/take-this-print-downhttps://poloprint.net/topic/261/take-this-print-downWed, 26 Nov 2025 14:20:31 GMT<![CDATA[Holiday Collections]]>@Tina-j whether you are referring to the Christmas model?

]]>https://poloprint.net/topic/257/holiday-collectionshttps://poloprint.net/topic/257/holiday-collectionsSat, 15 Nov 2025 17:00:15 GMT<![CDATA[AWRSHE6EWLEWY71]]>@Fred-2 said in AWRSHE6EWLEWY71:

1211112112121212121212121212121212121111121212121121211212111211212112111```11111``12121212121212122212121212121212

]]>https://poloprint.net/topic/256/awrshe6ewlewy71https://poloprint.net/topic/256/awrshe6ewlewy71Sat, 15 Nov 2025 15:57:50 GMT<![CDATA[Poloprint APP V2.1.0 Major Update!]]>Poloprint APP V2.1.0 Major Update!

  • New "Featured Collections" Function
    A new section on the homepage showcases curated model collections. Get quick access to high-quality themed content and start printing with just one tap!

  • New "Online User Manual" Access
    You can now view detailed user guides for TINA2S and TINA2Plus directly from the device management page — making it easier for beginners to get started.

  • New "Permission Management" Page
    A new section in the Settings page allows you to check the authorization status of required app permissions, ensuring smooth and secure usage.

app_2.1_1.png

app_2.1_2.png

Download link
Download APP from App Store

Download APP from Google Play

Download Poloprint Cloud V2.1.0 APK

Poloprint Cloud APP Compatibility List for 3D Printers

]]>https://poloprint.net/topic/247/poloprint-app-v2-1-0-major-updatehttps://poloprint.net/topic/247/poloprint-app-v2-1-0-major-updateSun, 28 Sep 2025 05:58:15 GMT<![CDATA[Tried making picture into 3d]]>@Bobby-Amos said in Tried making picture into 3d:

creating a 3d model of a picture

The image modeling feature performs best when the subject is placed against a clear, high-contrast background. This ensures accurate recognition and cleaner results.

If a real-life photograph does not provide sufficient clarity, you may find that a simple hand-drawn outline works more effectively.

]]>https://poloprint.net/topic/244/tried-making-picture-into-3dhttps://poloprint.net/topic/244/tried-making-picture-into-3dSat, 20 Sep 2025 19:52:27 GMT<![CDATA[Poloprint APP v2.0.0 Major Update!]]>@陆 thank you for the reply. I can confirm that it is now back working. Thanks

]]>https://poloprint.net/topic/240/poloprint-app-v2-0-0-major-updatehttps://poloprint.net/topic/240/poloprint-app-v2-0-0-major-updateFri, 01 Aug 2025 02:39:54 GMT