Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

Before uploading, please make sure your printer is connected to the wifi and the app. Then you could go to “Me>Profile” on the APP and you will see a “+” option in the bottom left corner of the page.Then you could upload your own STL format models files to the app and try to print. Thanks.

This issue may be related to either the TF card or the network connection. You can try the following steps to help identify the cause:

Test the network:
Use another phone to create a mobile hotspot and connect the printer to the hotspot. Then try sending a print again.

Check the TF card:
If the printer still only receives the print job successfully occasionally, the issue may be related to the TF card.
You can first try formatting the TF card and test again.

Replace the TF card:
If the problem continues after formatting, we recommend trying a different TF card.

We’d like to check the current account and device status so we can better understand what may be causing the issue and provide you with the appropriate next steps.

Thank you for your patience and cooperation.

If you’re still unable to import the model, could you please take a screenshot of the error message in the app and send it to us?

Usually, the error message can help us identify the cause more accurately and determine the next step for you.

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

If what we say is not what you mean, please tell us more details. Thanks.

And please kindly note that after binding the device, you will get 500MB of storage space to store your own models. You could go to “Me>Profile” on the APP and you will see a “+” option in the bottom left corner of the page.Then you could upload your own STL format models files to the app to print.

If you want to slice the models in the Willbuilder, you could check below tutorial video.

Marc

The "Download Failed" error is usually caused by either a network issue or a problem with the TF card.

First, please help us check your network connection by sending us a photo or screenshot of the WiFi Info screen. This will allow us to verify whether the printer is connected properly and identify any network-related issues.

If the network appears to be normal, we can arrange a replacement TF card for you.

We look forward to your reply.

fddfa859-e58c-4afb-8cd1-6abdecd8cdd1-wifi info.png

Hey my 3D prints have spacing some times any tips how to help that stop

Hi!

If your prints are showing gaps or inconsistent spacing, there are a few common things you can check:

To help us identify the exact cause, could you please send us:

Once we have this information, we'll be happy to help you troubleshoot further.

We are continuously improving our AI-generated models, so it is normal for some generated models to have minor imperfections or printing defects.

To help determine whether the issue is related to the model or the printer itself, we recommend printing one of the built-in models available in the app. This will allow us to verify whether the printer is functioning normally.

If the built-in model prints successfully, the issue is likely related to the generated model. If you experience the same problem with the built-in model, please let us know, and we'll be happy to continue troubleshooting with you.

Thank you for your patience and support.