<![CDATA[Help loading .stl to profile]]>Can't get .stl file to load iny profile. It fails with unknown error. I even tried to upload a file that I've uploaded successfully before but they will not upload now. It just gives a pop up window thay says unknown failure. Help please.

]]>https://poloprint.net/topic/341/help-loading-stl-to-profileRSS for NodeMon, 06 Apr 2026 22:01:01 GMTSun, 05 Apr 2026 20:06:02 GMT60<![CDATA[Reply to Help loading .stl to profile on Mon, 06 Apr 2026 06:33:53 GMT]]>@Russellwarren30 said in Help loading .stl to profile:

Can't get .stl file to load iny profile. It fails with unknown error. I even tried to upload a file that I've uploaded successfully before but they will not upload now. It just gives a pop up window thay says unknown failure. Help please.

This issue was caused by a previous server upgrade. The upgrade has now been successfully completed, and the problem has been resolved.

You may continue using the service with confidence.

If you encounter any further issues, please feel free to contact us.

]]>https://poloprint.net/post/945https://poloprint.net/post/945Mon, 06 Apr 2026 06:33:53 GMT<![CDATA[Reply to Help loading .stl to profile on Mon, 06 Apr 2026 00:36:28 GMT]]>@Russellwarren30 To better understand the issue you’re experiencing, we would greatly appreciate it if you could share a few photos or short video clips showing the problem.

For example, this could include cases where the filament is not extruding from the nozzle, not sticking to the build plate, or the printer is unable to connect to Wi-Fi.

This will help us assess the situation more accurately and provide the most appropriate solution.

If you choose to share the files via Google Drive, please make sure the access permissions are set correctly so we can review them without delay.

]]>https://poloprint.net/post/944https://poloprint.net/post/944Mon, 06 Apr 2026 00:36:28 GMT