<![CDATA[Can't recover account]]>I can't reset the password for the account I used to setup my device. Now I can't connect my printer with a new account. How to I remove my device? Or how can I recover my first account?

]]>https://poloprint.net/topic/66/can-t-recover-accountRSS for NodeWed, 07 Oct 2026 22:37:54 GMTFri, 26 Apr 2024 14:30:14 GMT60<![CDATA[Reply to Can't recover account on Mon, 29 Apr 2024 05:28:42 GMT]]>@陆 Thank you very much! That fixed it for me! Cheers

]]>https://poloprint.net/post/157https://poloprint.net/post/157Mon, 29 Apr 2024 05:28:42 GMT<![CDATA[Reply to Can't recover account on Mon, 29 Apr 2024 00:49:56 GMT]]>@jdburgie I am pleased to inform you that we have successfully resolved the issue with your account, and you can now log in again.

]]>https://poloprint.net/post/156https://poloprint.net/post/156Mon, 29 Apr 2024 00:49:56 GMT<![CDATA[Reply to Can't recover account on Sun, 28 Apr 2024 06:59:16 GMT]]>Thank you for any help.

4681e751-ff6f-4c23-9a6d-6600db466c13-image.png

]]>https://poloprint.net/post/155https://poloprint.net/post/155Sun, 28 Apr 2024 06:59:16 GMT<![CDATA[Reply to Can't recover account on Sun, 28 Apr 2024 01:10:11 GMT]]>@jdburgie Please provide us a picture of "WiFi info".(Cloud included)
05a6821e-d474-40ea-beea-726365ef7174-wifi info.png

]]>https://poloprint.net/post/154https://poloprint.net/post/154Sun, 28 Apr 2024 01:10:11 GMT