Cannot connect to WiFi and after 5 hours on the robot chat and getting nowhere ,so cannot use the printer or the polo print app ,

[User1234]

Re: Cannot get wifi to connect - customer service has not been helpful thus far

[Alan Kelly]

@User1234 I think it only connects to 2.4Ghz wifi networks. Your router is most likely broadcasting a 2.4Ghz network anyway, alongside your main 5Ghz or whatever you use. Try that.