@Liam-c
Please delete the account with the guide:
https://drive.google.com/file/d/1QDidQE_ggiMytkzQbQZ6U5nZWZtwAzOm/view?usp=sharing
If you can't log in, please provide us a picture of "WiFi info".
dffdb9bf-7f91-4033-a0dc-f189effbf5a2-wifi info.png