@Kaleb said in Is My 3D Printer Broken:

says incompatible

If the screen remains at 0%, this issue is typically related to either the SD card or the network connection.

For the SD card, we recommend reformatting it to FAT32 with a cluster size of 4096KB. This ensures optimal compatibility and resolves potential file system issues. To assist you with this process, we have prepared a step-by-step tutorial video, which you can access here:
Reformatting Tutorial

For the network, please provide us with a picture of the "WiFi Info" section (Cloud included), so we can further diagnose the issue.
011109e7-0e06-4dbd-b0a6-15ceb46b1d2a-wifi info.png
Additionally, if you’re seeing an "Incompatible" message, it is likely due to an incorrect model selection in the software. Ensuring the correct model is chosen should resolve this.
743cf304-f3bb-400b-bbc0-9ccf3856e7b5-image.png