How to identify X40 Version
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Hello I just bought X40 2nd hand. And I upgrade firmware from 1.1.2 (I guess) to V3 1.4.8 and after that every opening its checking the movements and when its come to z axis its going up until end but never stops even if there is no way to go anymore. So is this because of V3 frameware and/or is my machine V1 and should I use basic version of this update? Also how can I identify my machine's version? Or is this problem something else?
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@Kabak Hi kabak.We have different versions of our machines, yours is a v1 machine and cannot use the v3 firmware. The solution to the problem is to reflash back to the V1 version of the firmware. You can contact our Whatsapp: +86 18936012338. We will send you the corresponding firmware, and guide you to operate to refresh the firmware, so that your machine back to use.
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@Crystal Thank you for reply. Firstly I am wondering how you understand that is mine V1 and how can I identify version by myself?
