Search Feature Doesn’t Display
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I’ve noticed the past week that when you try to search for something, nothing comes up, even if you search for the simplest of products to print.
Do I need to do anything on my end?
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@David-Rodriguez What did you search?
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@David-Rodriguez this happens all the time for me I just sign out and sign back in they need to fix this tho
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@Porter Hi there, we rechecked and confirmed that there is not problem of the app. If the problem still exist, please take a screen recording and go to "Me>about>share log" and send these info to our support email, we will check and solve the problem for you ASAP. Thanks.
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@David-Rodriguez experiencing the same issue for the last couple weeks. Did you get anything figured out how to search again? Thanks!
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@Tucker-0 Please try logging in to the app again first. In most cases, this can refresh the account connection and resolve the issue.
If the problem still remains, you can contact our customer support team for further assistance. Please send them a screenshot of the "Me" page in your app, so they can check whether the account has been logged out or disconnected.
