@Mr-B Hi there, this printer is compatiable with 8GB/16GB/32GB TF card.
For the problem you mentioned, you just need to use the TF card reader to insert the TF card to your computer and then right click to format it with FAT32, 4096 bytes.
@Mr-B The issue you're encountering with the inaccessible creative panel is typically attributable to residual cache data interfering with the app’s functionality. A reliable remedy is to clear the app cache by uninstalling and then reinstalling the application. This process effectively resets the app environment and often restores normal operation.