Hey im new to the whole 3d printing so if anyone has any tips on 3d printing just reply👇 (I have a tina2 plus btw)

I tried using the AI model generator. And it really needs a lot of work. When giving it directions on the voice prompt it comes nowhere close to what I describe. And when I download pictures it too has issues with coming up correctly

@Natedawg I use this holder, and it works perfectly. It is the smoothest holder I have yet found. link to model

@apple_user_1766879935 said in Device offline:

In the device page, my printer will say offline. After refreshing a few times it will then display green as online. When I select a file to print from the app, the print button is greyed out with the red error saying something along the line of “printer offline or busy”. But it’s online and not busy. I’ve deleted app and reinstalled. Turned printer off and back on. Rescanned QR code several times. Out of typical fixes, hoping someone will know a trick or a step I’m missing? Thank you for any help in advance

Did you get help?

@Mordecai

To successfully add a model on the APP model upload page, please ensure the following conditions are met:

The printer will have free space after binding with your mobile phone. Your mobile phone should have storage access rights enabled. The file selection window should open successfully. The file suffix must be .stl (case-insensitive). The number of files uploaded should not exceed 10. Each file must be able to be opened. The total capacity of the uploaded files must not exceed the remaining available capacity of your storage area.

@Tina-j did you reformat the card on a pc? will the pc even see it? them things go bad alot

@parwrench thank you for your help, much appreciated.

@Errrkuh
Currently, the model cannot be rotated in the APP.
If there is a problem with the model in the public model library, I can upload it again. But if you have a private model library, you won't be able to operate it.

@Vengance09
Please tell me which model your machine is?

Hello,

We have been looking into the situation you reported, and it appears that there may be two potential causes for the issue you are experiencing: a damaged TF card or a faulty power adapter.

To troubleshoot this, we recommend trying the following steps:

Unplug the TF card from the machine and then attempt to restart it.

Additionally, we kindly request that you reach out to us via WhatsApp at +86 189 3601 2338. We're available to provide you with further assistance and after-sales service. Please feel free to contact us, and we will do our best to resolve the issue promptly.

Hello,

We've been investigating the situation you reported, and it appears that the issue you may be experiencing is: clogged sprinkler heads.

To resolve this issue, we recommend trying the following steps:

Clean the nozzle according to the video operation.

If the issue is not resolved, we kindly ask you to contact us via WhatsApp +86 189 3601 2338. We can provide you with further assistance and after-sales service. Please feel free to contact us and we will try our best to solve the problem in time.

Thank you for your cooperation and understanding. We are committed to providing you with the best support and ensuring you are satisfied with our products. If you have any additional questions or concerns, please feel free to contact us.

1.jpg 2.jpg 3.jpg

Hola,
La impresión 3D debe realizarse de acuerdo con el siguiente proceso. Puedes ir a algunos sitios web de modelos 3D para descargar archivos, como Thingiverse.
12.png

Si aún tienes dudas puedes contactar por Whatsapp
+86 18936012338 para obtener instrucciones y ayuda.

The default fill rate for cloud platform slicing is 10%. When you need to print items with high hardness, you can manually modify the filling rate parameter during printing settings.

The operation is to open the print settings page, click on Custom under the Profile, and the page will display detailed slicing parameter options. Adjust the Infill parameter to 30% or above.

1000131428.jpg

Hello,

We have been looking into the situation you reported, and it appears that there may be two potential causes for the issue you are experiencing: a damaged SD card or a faulty power adapter.

To troubleshoot this, we recommend trying the following steps:

Unplug the SD card from the machine and then attempt to restart it.

Additionally, we kindly request that you reach out to us via WhatsApp at +86 189 3601 2338. We're available to provide you with further assistance and after-sales service. Please feel free to contact us, and we will do our best to resolve the issue promptly.

Thank you for your cooperation and understanding. We are committed to providing you with the best possible support and ensuring your satisfaction with our product. Please do not hesitate to reach out to us should you have any further questions or concerns.

@Lex10
Hello,
According to your description, it should be that the slicing parameters are not set correctly, such as supports, pads, etc., or the model is not placed properly. You can check out the Wiibuilder usage video or contact customer service.

Hola
Tina2 basic no es compatible con WiFi, mientras que Tina2s tiene WiFi. El código QR se utiliza con todos los productos. Lamento haber causado un malentendido.

Hi,
Sorry, the app does not support uploading gcode files to the printer.
The current solution is to use a card reader to copy the gcode files into the TF card on the PC.
We will add the gcode file upload function in the next version of the app.

Hola!
Hemos estado investigando la situación que informó, y los problemas que encontró pueden tener tres causas subyacentes:

no se quitó la carcasa del acoplamiento
Screenshot 2024-01-22 090803.png

falla del sensor de proximidad

falla en el deflector final
Le pedimos que se ponga en contacto con nosotros a través de whatsapp, teléfono: + 86 189 3601 2338. Podemos brindarle más ayuda y servicio post - venta. Póngase en contacto con nosotros en cualquier momento y haremos todo lo posible para resolver el problema a tiempo.

@Michael-s-Printer said in Printer was working fine, changed filament now it's coming out stringy:

I changed my filament, notably a much large reel, and I haven't successfully printed the last two objects. They cone put like very thin strings. Any idea what is causing this with just the new filament. It is PLA.

Hello,

We have been looking into the situation you reported, and it appears that there may be two potential causes for the issue you are experiencing:

clogged, please clean the nozzle according to the video

The printing temperature is incorrect. We can provide a temperature tower model. We kindly request that you contact us through WhatsApp at+86 189 3601 2338.
Screenshot 2024-01-22 092147.png