@Piluca To help us better understand the problems that you have encountered, could you please provide some pictures or short videos of the issues? This will enable us to identify the root cause more accurately and provide a suitable solution accordingly.

@陆 actually,.it works. Some settings must got reset and brought down the printing time significantly. Thank you!

@Benb It helped slightly. My build plate is all scratched up from trying to get the first print off, so I still use painters tape.

Try printing models from the app, then deselect the raft adhesion. This will remove the large area where the model is printed on. If that doesn't work, I like to use blue painter's tape and cover my build plate in it. Then you can just rip the tape off.

@陆 ok okay so here's a pic of the field Onix print and the successful hand print which printed with absolutely no issues. Pic is too big to upload will need to make smaller or upload somewhere and link.

@Sandy-Green Maybe upload the video to Google Drive or you can just send it to support number, WhatsApp: +86 189 3601 2338

@C-Note15 said in Printer connected to WIFI and now it won't:

My son got a new TINA2S printer for Xmas. We got everything up and running from his IPAD and wifi connected. Now after turning off and restarting it won't connect, it can't find the bluetooth device. I tried using the app from my phone, we tried going to manufacturer settings and starting over. Updated everything, router, software, you name it. It will no reconnect now. Please advise.

The printer is not connected to the WIFI network stably. This may be because the WIFI signal is too weak. Please place your printer as close to the wireless router as possible.

@Lawrie1299 Did you add the support?
36ef712f-a7ee-445a-b847-af00ca34b260-image.png
A pic would be much helpful.

@apple_user_1736047582 Yes, plz check your wifi password if you get "Invalid wifi password" error.

@Sofia-Amorim The raft of your model occupies approximately 8mm of the printing area. This ensures proper adhesion and support during the printing process.

Without the raft, the printing area measures 10×11×10cm. However, with the addition of the raft, the printing area decreases to 92×102×92mm. This adjustment allows for better adherence and stability, particularly for intricate or complex models.

In some cases, you may prefer to maximize the printing area by manually canceling the raft.
dc4ceddd-1e4f-4d5e-b116-907d4fa8baf9-Screenshot_20240604_104513.jpg

@Neil Usually caused by printing at too fast a speed.

@Paul-Szallar thank you!!

@Jake-Forsyth c6887912-f18f-4732-9b9a-df2f13aa53cc-image.png

@Chassy-Godbout I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@Amy-Patterson Poloprint Cloud APP is the only one for the machine.

@meta-the-surpasser I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@Natasha-Fletcher Yes, Kiri: http://slice.wiibuilder.net/kiri/

@Jake-ForsythWe thoroughly reviewed the model library file, and supports will be added by default if they are necessary. However, there may be instances where some supports might be overlooked. In such cases, you can easily add the supports manually as needed.e29907c6-d8cf-4a7c-907e-e60d00398516-e4cbd5aba1d694dc72e6effdfaa9c89.jpg