@Benb It helped slightly. My build plate is all scratched up from trying to get the first print off, so I still use painters tape.

@Paul-Szallar thank you!!

@Lawrie1299 Did you add the support?
36ef712f-a7ee-445a-b847-af00ca34b260-image.png
A pic would be much helpful.

@陆 ok okay so here's a pic of the field Onix print and the successful hand print which printed with absolutely no issues. Pic is too big to upload will need to make smaller or upload somewhere and link.

Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

It is fixed now

@apple_user_1743811707 I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@jens-uhsemann and wiibuilder2 . It should be on the sd card

@Shana For ipad, plz use Kiri: https://slice.wiibuilder.net/kiri/?ver:3.9.D3

Here's the guide about how to use it:

@MadMan702 mine did same thing when i pulled the plug accidentally in middle of a print I know u can stilll save it if you have a slicer program available to you downloaded and ready to go then u can measure in cm and print a portion to glue together your 2 prints through the slicer program app. Plenty of how to videos on that if you need help just google or you tube search it.

@HeatherJ
The first filament this machine comes with is crap. Order more. Use a craft heat gun on the back (metal shiny side) and a plastic scraper to get it off

@Kim-3 d2b7d470-585a-43d5-9449-0a14ba196b72-image.png
What's your temp setting? You may lower the temp and find a best setting.
474da32a-502e-46ea-8471-7df046fd06a0-image.png
And change the parameter from 3 to 4 will make a better effect.

@apple_user_1735117243 Could you plz send your SN on the bottom to the support@entina3d.com? So that we can check your model and offer you the guide.

kind of same problem here. except i accidentally reset the wifi setting on my own printer (tina2s) and now i get the following message Screenshot_20240824-233437.png
any help would be geratly appreciated.

@ohsnapz PETG needs a 70-80 bed temp, which is hard for tina2 to reach that.

@Clio

I wanted to explain why you might experience a queue when submitting a print task. When you print remotely, the model must first be sliced before it’s sent to the printer. Slicing is a resource-intensive task that requires considerable computer processing power, and all users share the same server.

If another user is currently slicing a complex model or dealing with errors in model files, their task can be time-consuming and may cause a delay for subsequent tasks. A single slicing task can take up to 25 minutes. During this time, if you click print repeatedly, it may increase the waiting period.

If you encounter a queue, you have several options:

Wait for the previous user’s task to complete: Your print job will be processed once the current queue is clear. Delete the task and choose a less busy time period: You might opt to print during off-peak times, such as 2 or 3 hours later. Use desktop software for slicing and printing: Alternatively, you can manage and print your slices directly through desktop software.

If you continue to experience delays or encounter any server issues, please report them to us. We are here to assist you and ensure a smooth printing experience.

@Tierra I think I mentioned the way to upload by your phone. You can take a look at the video.

@Blue same here

@Olybob Keep your browser up to the latest version, then clear the browser cache and try opening the website again.

@LABRADEN