@Fred-2 said in AWRSHE6EWLEWY71:

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I tried using the AI model generator. And it really needs a lot of work. When giving it directions on the voice prompt it comes nowhere close to what I describe. And when I download pictures it too has issues with coming up correctly

@Liz-Goff i got flat round leds from amazon and desiged my own back. Once i figure out how to upload it. I will.

@apple_user_1766879935 said in Device offline:

In the device page, my printer will say offline. After refreshing a few times it will then display green as online. When I select a file to print from the app, the print button is greyed out with the red error saying something along the line of “printer offline or busy”. But it’s online and not busy. I’ve deleted app and reinstalled. Turned printer off and back on. Rescanned QR code several times. Out of typical fixes, hoping someone will know a trick or a step I’m missing? Thank you for any help in advance

Did you get help?

@Mordecai

To successfully add a model on the APP model upload page, please ensure the following conditions are met:

The printer will have free space after binding with your mobile phone. Your mobile phone should have storage access rights enabled. The file selection window should open successfully. The file suffix must be .stl (case-insensitive). The number of files uploaded should not exceed 10. Each file must be able to be opened. The total capacity of the uploaded files must not exceed the remaining available capacity of your storage area.

@Shad-Ansah If the model can adhere to the build plate properly on its own, you can disable the Raft setting.

A raft is primarily used to improve bed adhesion for models that have difficulty sticking to the build plate. If adhesion is already good, printing without a raft can save material, reduce print time, and make post-processing easier.

@parwrench thank you for your help, much appreciated.

@clint-hanzel I modified a filament box instead, to lower the feed hole (with a pneumatic push-to connector) to suit the low height of the Tina2 Plus filament feed. This box will take a 1 kg roll and keeps the filament at 10% humidity at all times. It's working very well.

IMG_20260404_212052.jpg

@陆 thanks eric

@陆 thanks again

There is also the way of changing layer height by lowering and increasing the print speed. For instance, 65 mms corresponds to 0.15 mm layer height, and 80 mms is 0.2 mm layer height. This is useful when you want to not use the preset qualities and use the custom feature.

You should try to make it just go on the app and search Dragon

@Ella-8 thanks a lot I have been using it quite often

@Errrkuh
Currently, the model cannot be rotated in the APP.
If there is a problem with the model in the public model library, I can upload it again. But if you have a private model library, you won't be able to operate it.

@Vengance09
Please tell me which model your machine is?

Hello,

We have been looking into the situation you reported, and it appears that there may be two potential causes for the issue you are experiencing: a damaged TF card or a faulty power adapter.

To troubleshoot this, we recommend trying the following steps:

Unplug the TF card from the machine and then attempt to restart it.

Additionally, we kindly request that you reach out to us via WhatsApp at +86 189 3601 2338. We're available to provide you with further assistance and after-sales service. Please feel free to contact us, and we will do our best to resolve the issue promptly.

Hello,

We've been investigating the situation you reported, and it appears that the issue you may be experiencing is: clogged sprinkler heads.

To resolve this issue, we recommend trying the following steps:

Clean the nozzle according to the video operation.

If the issue is not resolved, we kindly ask you to contact us via WhatsApp +86 189 3601 2338. We can provide you with further assistance and after-sales service. Please feel free to contact us and we will try our best to solve the problem in time.

Thank you for your cooperation and understanding. We are committed to providing you with the best support and ensuring you are satisfied with our products. If you have any additional questions or concerns, please feel free to contact us.

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Hola,
La impresión 3D debe realizarse de acuerdo con el siguiente proceso. Puedes ir a algunos sitios web de modelos 3D para descargar archivos, como Thingiverse.
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Si aún tienes dudas puedes contactar por Whatsapp
+86 18936012338 para obtener instrucciones y ayuda.

The default fill rate for cloud platform slicing is 10%. When you need to print items with high hardness, you can manually modify the filling rate parameter during printing settings.

The operation is to open the print settings page, click on Custom under the Profile, and the page will display detailed slicing parameter options. Adjust the Infill parameter to 30% or above.

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