@apple_user_1730813308 Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@Kaleb said in Is My 3D Printer Broken:

says incompatible

If the screen remains at 0%, this issue is typically related to either the SD card or the network connection.

For the SD card, we recommend reformatting it to FAT32 with a cluster size of 4096KB. This ensures optimal compatibility and resolves potential file system issues. To assist you with this process, we have prepared a step-by-step tutorial video, which you can access here:
Reformatting Tutorial

For the network, please provide us with a picture of the "WiFi Info" section (Cloud included), so we can further diagnose the issue.
011109e7-0e06-4dbd-b0a6-15ceb46b1d2a-wifi info.png
Additionally, if you’re seeing an "Incompatible" message, it is likely due to an incorrect model selection in the software. Ensuring the correct model is chosen should resolve this.
743cf304-f3bb-400b-bbc0-9ccf3856e7b5-image.png

@Angel-0 said in Dónde puedo comprar piezas:

Dónde puedo comprar piezas ??

¿Podrías especificar qué piezas necesitas y el modelo exacto de tu máquina? Para asegurarnos de que te proporcionamos la información más precisa, también puedes compartir una foto de tu máquina. Esto nos permitirá ayudarte de manera más eficaz.

@Iryna-Vakarchuk I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

@陆 Thanks l will let you know how it goes.

@陆 Thank you

@apple_user_1739745076 I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@Nicolas

Efectivamente, la aplicación es compatible exclusivamente con dispositivos móviles. Como alternativa, puedes utilizar Kiri.

Para obtener una guía detallada sobre su uso, puedes consultar este

.

@陆 thank you so much! This has been frustrating me for DAYS!

@Bandit Please check whether there are significant fluctuations in the hotend temperature when the machine is restarted. Sudden temperature variations could indicate underlying issues with the heating element, thermistor, or power supply. Monitoring these fluctuations will help in diagnosing potential causes.

You can take a video about the process to the support WhatsApp: +86 189 3601 2338

If you have adjusted the Z-offset but are still experiencing adhesion issues, it is possible that the proximity sensor is malfunctioning. To verify this, please enter the “Level Bed” function and check whether the hotend moves down three times.

If the leveling process completes correctly, the issue may stem from an incorrect Z-offset value. Typically, the optimal range falls between 0 and -2. You may find this

helpful.

@Lauren-Brimer I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@Sultan-Al-Ameer i am uaing willbuild, the default one

@William-D I would like to provide you with some helpful information on how to get started with 3D printing using models available online. Here’s a step-by-step guide to assist you:

Download 3D Models: You can find a wide variety of 3D models to print from the following websites:

Thingiverse Cults Free3D

Extract the Model Files: Once you find a model you like, download the file to your computer. These files are typically compressed in ZIP format. To access the model, you will need to unzip the file, which will reveal the STL file. The STL file is the standard format used for 3D printing.

Prepare the Model for Printing: The next step is to prepare the model for printing, which involves slicing the STL file. This process converts the model into layers that your 3D printer can understand. Depending on your setup, you can do this using the following options:

Wiibuilder Software: You can learn how to use Wiibuilder software from this link on your computer. Poloprint Cloud App: Alternatively, you can upload the STL file to the Poloprint Cloud app on your phone using this link.

Feel free to reach out if you have any questions or need further assistance with your 3D printing projects.

@Hunter What's that?

Thanks I will have ago

@Beckham To successfully add a model on the APP model upload page, please ensure the following conditions are met:

The printer will have free space after binding with your mobile phone. Your mobile phone should have storage access rights enabled. The file selection window should open successfully. The file suffix must be .stl (case-insensitive). The number of files uploaded should not exceed 10. Each file must be able to be opened. The total capacity of the uploaded files must not exceed the remaining available capacity of your storage area.

If that can't help, plz send your STL file to WhatsApp: +86 189 3601 2338

@Nicholas-Leras What's the model of your machine? TINA 2? This is the steps of troubleshooting: please go to option "endstops" to test if the sensor works fine. 94044591-24ca-45df-8e30-47d2cb84f022-image.png
A video about the testing process and you can take a look.
All
https://drive.google.com/open?id=130l30HZbS9c546IPd_2c5fXSgJ6HEmao&usp=drive_fs