Try printing models from the app, then deselect the raft adhesion. This will remove the large area where the model is printed on. If that doesn't work, I like to use blue painter's tape and cover my build plate in it. Then you can just rip the tape off.

To successfully add a model on the APP model upload page, please ensure the following conditions are met:

The printer will have free space after binding with your mobile phone. Your mobile phone should have storage access rights enabled. The file selection window should open successfully. The file suffix must be .stl (case-insensitive). The number of files uploaded should not exceed 10. Each file must be able to be opened. The total capacity of the uploaded files must not exceed the remaining available capacity of your storage area.

You can take a video about the process to the support WhatsApp: +86 189 3601 2338

Thanks I will have ago

@陆 Thanks, this is really helpful

@陆 thank you so much! This has been frustrating me for DAYS!

@陆 Thank you

@陆 Thanks l will let you know how it goes.

@eric yeah i found that one. orca dont like it. it wants a .zip, .json or .orca_printer.
previously i have added a .3mf for another printer (i think thats what you get when you export it)

@陆 Thanks Eric. Hopefully I can get Wiibuilder soon.

@Kyle and also you could find files from the internet and put them in the slicer software

@陆 but you all have the intention of making it an option in the future?

@陆 thank you. Will do this

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@apple_user_1745418377 What's your processor?

Thank you! That did the trick! I already had a replacement hotend just in case, I just didn't know how to know when to change it out.

@parwrench thank you

@陆 i contacted support, all firmware now updated and working perfectly! Thank you for the awesome support 🙂

Perfect thank you so much .

@Alyssa-Lynd
Like, what do you mean about it not finishing correctly? Is it the model looking like spaghetti? If so I can let you know what to do to fix it.